HR

Why do businesses need human resource and labor relations specialists?

Written by

OnBlick Inc

Updated On

September 15, 2023

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A labor relations specialist is somebody who can tackle several HR issues that arise in an organization with ease. They handle the employee and employer relationship with utmost care and professionalism, as it is a delicate bond that can negatively affect workplace culture, profit margin, and more.  This article discusses why organizations require labor relations specialists and how their services could be advantageous in many respects.  

Why are labor relations important?

As several HR experts claim, labor relations can make or break an organization. The purpose of labor relations is to establish and strengthen the employee and employer relationship. Without a good understanding between employers and their teams, it’s not possible to reduce industrial disputes.  

Since employees are a company’s significant resource, tracking their satisfaction and happiness, detecting and addressing concerns at work, and supporting the organization’s performance management system become vital. If the workers are not given enough recognition and not considered, it directly affects the company’s growth and revenue. Thus, it is crucial to provide labor relations with the significance it deserves.  

Roles and responsibilities of labor relation specialists

  • Labor relations specialists should be knowledgeable about union procedures, pensions, and health and safety regulations
  • They should offer a comfortable environment for both the employee and the management during collective bargain
  • They need to be specialists who provide expert guidance on economics and labor laws
  • They should involve in effective conflict management  
  • They are responsible for establishing standardized operational processes  
  • They should interpret and administer labor contracts
  • They should be capable of managing both executive members and ordinary members of an organization
  • They must cooperate with human resources management
  • They require good mathematical skills  
  • They should keep records on people-related matters  

How does a labor relations specialist help your business?

  1. Expert knowledge and experience: Certified labor relation experts are proficient enough to use the knowledge acquired through work experience or academic qualifications. They are generally wise enough to give unbiased pieces of advice to both parties in a workspace. Since it is hard to be an authority in every field, having a professional with knowledge and various perspectives is a crucial resource for a professional in human resources. They are skilled at winning over employees who feel mistreated, under-appreciated, or powerless. To communicate with employees more effectively and covertly, several labor relations specialists are increasingly adopting digital technologies.
  1. They can safeguard relationships: When arrangements of proper channels are laid to seek help via legal relations officers, measures to overcome the challenges employees face plummets. There will be a surge in employee involvement at work. Consequently, there will be growth for the organization and the worker.
  1. They can negotiate better: Accurately understanding and managing labor contracts, collaborating with both parties on their demands for collective salaries, and resolving grievances are areas where professionals in this position particularly excel. Any organization would benefit greatly from having knowledgeable employees about the legal system.
  1. Better knowledge of organizational compliance: They can guarantee ethical labor-management interactions, build partnerships based on mutual respect and gain, and keep up with changes in labor and employment regulations. Lower expenses and better talent management are the advantages. The labor relations experts tend to be well-versed in labor legislation and know the best procedures for settling labor disputes.
  1. Efficient advice: These professionals may still conserve a significant amount of time and money with their invaluable insight and knowledge, not just during conflict situations but even when a corporation operates successfully. It is advantageous to train at least one Certified Labor Relations practitioner internally for this reason. When you need assistance, you can turn to outsourced labor relations experts who can provide you with both solutions and suggestions for the best course of action given your particular set of circumstances.
  1. Improves employee retention and onboarding: Enabling proper onboarding experience for new hires ensures long-term. Massive resignation can be avoided to a great extent. On top of that, while motivation and investment are encouraged, people tend to be committed, stay in the company without thinking of quitting and, in turn, create a happy environment at work. This has an enormous benefit on the turnover of the companies.  
  1. Encourage new initiatives: Labor relations specialists could provide fresh viewpoints. It is simple for overworked businesses to lose focus on employee engagement, get behind on labor laws, and neglect to update policies and processes to comply with recent legal changes. Additionally, you might not completely comprehend how young people, particularly millennials, feel about unions. Today, new methods such as online groups and chats are used by union organizers to unite groups of workers.
  1. Better conflict management: Although conflicts are unavoidable, it is preponderant to look into this matter, for it adversely affects the work environment. Employee complaints should be looked into and resolved to improve the working environment. Conflict will decrease in the workplace if conditions are pleasant and effective. Enhanced productivity will be the end result. If not taken care of, the situation can lead to massive resignations.  

Note: Three relevant aspects to ponder that can change the game are communication, building trust, and investing.

Summing Up

Nurturing the employee and employer relationship is highly significant, as it influences productivity, revenue, expansion of the business and performance levels of employees. Several industry experts opine that a culture that puts the employees first must be reinforced. The services of labor relations specialist are essential in this regard. Today it is pretty challenging to move ahead with no office appointed into this significant designation as it disrupts everything built up by the enterprise. We hope this article helps businesses make better decisions while hiring labor relations specialists.  

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