Voice Network Analyst

Minneapolis, MN. Posted 9 months ago

Resource Informatics Group Inc
400 E Royal Lane
Posted By
Akhil Reddy
6 Months
Start Date
Tech Category
5 - 10 Years
Tech Sub-Category
Work Permit
Any Work Permit encouraged to apply
Tax Terms

Job Description

We are looking for Voice Network Analyst for our client in Minneapolis, MN. This is with our direct customer. Prefer locals or someone willing to relocate. I have posted required skills for this opportunity. Please do review and let me know your thoughts. Thank you.

Position: Voice Network Analyst

Location: Minneapolis, MN

Duration: 6+ months

Job Description:


·         The analyst role is extremely customer facing and works directly with the customer on site build.

·         Responsible for the build out of telephone, voicemail and hunt groups. They also complete requests for bulk load Jabber and WebEx accounts.

·         Responsible for deploying Telephony (Voice) capabilities across the organization, including Real Estate and Mergers and Acquisitions.

·         Work with 3rd party vendors for deployment/testing, and Communications team coordinating with Acquired Entity, to ensure migrations meet customer expectations and ensure minimal disruptions to acquired entity.

·         Will be a part of a team that works with many other people outside of the team.

·         Must be proficient with MS products, Cisco Call Manager, and have knowledge of Agile Principles.

·         Office hours will be 8-5 with the exception of some evening's and weekends depending on migration requests.


Required skills:

- Call Manager

- Unity

- Cup Servers/CCMCIP

- IP Telephony (IPT) Background,

- Ability to be productive on a virtual team

- CallManager User Page

-Service Now

Ability to manage time and work on several different items, and communicate effectively with customers

Informa-cast, Service Now

Key Skills
WebEx accounts bulk load Jabber testing deployment MS products Agile Principles CCMCIP Cup Servers Informa-cast Responsible Voicemail Jabber Real Estate Vendors Communications Unity IP Telephony IPT Productive Virtual Team Communicate Effectively Coordinating MS Products Agile

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