The Business Analyst collaborates with the Product Owner on

San Francisco, CA. Posted 3 years ago

Posted By
kavya Anumolu
6 Months
Start Date
Tech Category
Product Management
5 - 8 Years
Tech Sub-Category
Business Analyst
Work Permit
Any Work Permit encouraged to apply
Tax Terms

Job Description

Responsibilities: The Business Analyst collaborates with the Product Owner on requirements, business value scoring and success metrics. The BA drives the requirements gathering process that accurately reflects business needs which includes: risk analysis, “as is” and “to be” process documentation, agnostic of a specific technical solution. The BA reviews technical solutions for compliance to business process and objectives. The BA coordinates end to end UAT cycle. The BA develops organizational change management framework; communication, training, and post implementation support. The BA also writes business level (feature group/functional success metrics) acceptance criteria. As a Business Analyst, you perform the core duties of a BA and typically work with medium to large BU requests that have issues, requests or projects of moderate scope and complexity. You respond to problems, prioritize correctly, systematically gather information, sort through issues, seek input from others, develop accurate conclusions from findings, and make timely decisions to prioritize and adapt to change. Experience One to two years of experience with Agile development methodology One to two years in the following roles: consulting, analysis, functional lead, project management, Experience with LMS platform Able to: Work proactively on customer issues and resolves them in a timely manner Communicate at both the business and technical level (written and verbal) Work very comfortably with stakeholders at the department or division level. Juggle multiple issues, set expectations and prioritize accordingly Research and respond to customer questions Navigate complex situations involving multiple parties Familiar with: General Business Processes (Sales, Training, Service, Support) Learning Management Systems (LMS) Business Applications (CRM) and Automation Salesforce Core product and features Force.com features and capabilities Internet Architecture and Cloud Computing Concepts General IT (database, security, networking) concepts and basic programming concepts Required skills Salesforce years of experience SFDC.-force.com years of experience Business Analysis Years of experience Thanks & Regards,
Key Skills
business processes change management crm framework implementation support learning management systems

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