SAP Functional Analyst

Charlotte, NC

Published Date

Job Description

Job Summary

SAP Functional Analyst for a project in Charlotte, NC to provide process, application and integration support for the following:

  • V12 SAP SuccessFactors
  • SAP Cloud
  • SAP Learning

The ideal candidate will have strengths in three categories: SAP Administration, Business Analysis, and Training.

Responsibilities and Duties

Enterprise SAP Administration Responsibilities:

  • Enterprise-wide administration of the Learning Management System.
  • Perform solution management functions by monitoring the functionality and uses for pre-set solutions.
  • Serves as lead for application administration.
  • Manages software license and annual maintenance as appropriate.
  • Manages problem resolution internally through a ticketing system and externally with vendor communication.
  • Provides production support on the system as current staff gains skills.

Enterprise Business Analysis Responsibilities:

  • Identifies, tests, and assists in code corrections and upgrades.
  • Maintains hardware, software and technical documentation.
  • Manages Vendor and contractor relationships.
  • Provides recommendations to and advises management on strategic direction for the system.
  • Oversees new feature implementations.
  • Facilitates project related meetings and works with other groups to develop and maintain project charters, business case, project plan and status reports.

Enterprise Training Responsibilities:

  • Executes a training curriculum for end users;
  • Provides mentoring, assists with troubleshooting technical issues for domain administrators and content owners;
  • Facilitates a learning community for domain administrators
  • Provides business intelligence and technical support by serving as a focal point for data information requests;

Job Types: Full-time, Contract

Required experience:

  • Enterprise SAP Administration: 4 years
  • Enterprise Business Analysis: 4 years
  • V12 SAP SuccessFactors: 4 years
  • SAP Cloud: 4 years
  • SAP Learning: 4 years
  • eLearning Design: 1 year